Privacy Policy

What Information We Collect and How We Use It

Any information we collect on our Site generally falls into the following two categories: Personally Identifiable Information and Aggregate Information.

Personally Identifiable Information: This refers to information that lets us know specifically who you are. In general, you can visit our Site without telling us who you are or revealing any Personally Identifiable Information. You may however, voluntarily provide the following Personally Identifiable Information:

• Contact information, such as email address, physical address, shipping address and billing address
• Financial information including credit card, debit card, bank account numbers.

In such event, we might maintain a record of your contact, including such Personally Identifiable Information, in a file specific to you. We use this information to provide better service in the event you contact us again.

Aggregate Information: This refers to information that does not by itself identify you as a specific individual. Such information would include the Uniform Resource Locator ("URL") of the Web site that referred you to our Site, your Internet Protocol ("IP") address (a number automatically assigned to your computer whenever you surf the Web), your operating system and browser type, and any search terms that you enter on our Site. Our Web server aggregates this information in order to monitor the level of activity on our Site, evaluate its effectiveness, and improve the content of our Site in order to make your visit an easy and enjoyable experience.

We may collect, compile, store, publish, promote, report, or otherwise disclose or use any Aggregate Information, provided that such information does not personally identify you. We do not correlate any Personally Identifiable Information with the Aggregate Information that we collect on our Site. If we do correlate any Aggregate Information to you, it will be protected like any other Personally Identifiable Information under this Privacy Statement.

Marketing

We may combine your information with information we collect from other companies to improve our services and to better serve your personalized needs. If you do not wish to receive marketing communications from us, simply indicate your preference once you sign in on the Site.

Sharing Your Information

We may share Personally Identifiable Information you provide online with other BEAM Minerals Pets related entities and/or business partners that provide services to BEAM Minerals Pets. Where we engage third-party agents or contractors to perform services on our Site, we will require them to observe the intent of this Privacy Statement.

From time to time, we may release or share with our corporate family Personally Identifiable Information when we believe that such is reasonably necessary to investigate unlawful activities, or to protect the rights, property, and safety of others and ourselves. We may be required to provide Personally Identifiable Information in response to court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

BEAM Minerals Pets or its related entities could merge with or be acquired by another business entity, or their respective assets could be acquired. Should such a merger or acquisition occur, you should expect that we would share some or all of your Personally Identifiable Information to companies serving you and other users of our Site.

Security

Your Personally Identifiable Information is stored on our servers in the United States. We treat your Personally Identifiable Information very carefully and use our best efforts to protect your Personally Identifiable Information against unauthorized access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your Personally Identifiable Information that they collect from the Site. Therefore, we cannot promise, and you should not expect that your Personally Identifiable Information or private communications will always remain private. Moreover, this Privacy Policy only addresses the information that we collect from you. This Privacy Policy does not apply to the Personally Identifiable Information that you disclose to others, such as bidders, buyers, or sellers on the Site or any other sites throughout the Internet. Since we are unable to control the privacy policies of third parties, you are subject to the privacy policies of those third parties to whom you elect to disclose the information.

Your Choices

Your permission is always secured first. We will not use or share the Personally Identifiable Information collected on our Site in ways unrelated to the purpose for which you provided the information, including those described above, without providing you a choice whether to permit any such unrelated uses.

SMS Communications

If you contact us or request customer support via text message, you consent to receive two-way SMS messages from BEAM Minerals Pets related to your inquiry, including order, account, or product assistance. Message frequency varies based on customer activity. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP, or reply HELP for assistance.

Accessing and Correcting Your Information

We take reasonable measures to ensure that any Personally Identifiable Information we collect on our Site is accurate, current, complete, and reliable for its intended use.

Protecting Your Information

We acknowledge your trust and are committed to take reasonable steps to protect Personally Identifiable Information you provide online from loss, misuse, and unauthorized access. We employ physical, electronic, and managerial processes to safeguard and secure your information.

Use of Information Obtained from BEAM Minerals Pets

We cannot guarantee the privacy or security of your Personally Identifiable Information once it is shared with third parties. We strongly encourage you to evaluate the privacy and security policies of all these third parties to determine how they may use your Personally Identifiable Information.

Use of Cookies On This Site

A "cookie" is a small data file transferred to your computer's hard drive that allows a Web site to respond to you as an individual, gathering and remembering information about your preferences in order to tailor its operation to your needs, likes and dislikes. Overall, cookies are safe, as they only identify your computer to customize your Web experience. Accepting a cookie does not provide access to your computer or any Personally Identifiable Information about you, other than the information you choose to share. Other servers cannot read them, nor can they be used to deliver a virus.

Most browsers automatically accept cookies, but you can usually adjust yours to notify you of cookie placement requests, refuse certain cookies, or deny cookies completely.

Our Site may send cookies to your computer's hard drive to enhance your experience when visiting our Site. We do not use "surveillance" cookies that track your web activity outside of our Site.

Links to Other Web Sites

Links to third-party Web sites may be provided solely for your information and convenience. If you use these links, you will leave our Site. This Privacy Statement does not cover the information practices of those Web sites linked to our Site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.

Children's Privacy Protection

We take special care to protect the privacy needs of children under the age of 13 and encourage parents to be an active participant in their child's online activities. We abide by the requirements of the Children's Online Privacy Protection Act (COPPA) and other relevant laws. Our Site does not target and is not intended for children under the age of 13, and we will not knowingly collect Personally Identifiable Information from them. If we discover personal data from a child through an adult-oriented site, we will eliminate that data.

Changes to This Statement

Any updates or changes to the terms of this Privacy Statement will be posted here on our Site and the date of the newest version posted below. Please check back frequently, especially before you submit any Personally Identifiable Information at our Site, to see if this Privacy Statement has changed.

Other Use of Your Information

We cannot ensure that all of your private communications and other Personally Identifiable Information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.

Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to access or make changes to information we have about you, please contact us at: 1 (800) 484-0191 or contact us via email at: customerservice@beammineralspets.com.

By using our Site, you acknowledge acceptance of this Privacy Statement in effect at the time of use.

Effective Date: January 28, 2026